66bb's Privacy Policy

66bb ("we", "us", or "the platform") provides a trusted online casino and betting experience for players in Bangladesh. When you use the 66bb website, open an account, or use any of our services, certain information is shared with us. This privacy policy tells you — what information is collected, why it is collected, how it is used, and how you can exercise your rights.

Please read this policy carefully. By continuing to use our platform, you are considered to have agreed to the terms of this policy.

1 What Information We Collect

66bb collects two types of information — information you provide directly, and technical information collected automatically.

1.1 Information You Provide

When you register an account, log in, make a deposit or withdrawal, or contact our support team, the following information may be collected:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

During your browsing session, we automatically collect the following technical information:

• IP address and device type
• Browser and operating system details
• Session duration and list of pages visited
• Information collected via cookies and similar tracking technologies
• Transaction history and gameplay logs

2 Purpose of Using Your Information

66bb uses your information only for specific and legitimate purposes. The reasons we use your information are:

• Account management: Creating, verifying, and securing your account.
• Service delivery: Processing transactions related to deposits, withdrawals, and gameplay.
• Identity verification: Confirming that you are at least 21 years of age and complying with Anti-Money Laundering (AML) regulations.
• Customer support: Resolving your issues via live chat or email.
• Security: Preventing fraud, deception, and unauthorized access.
• Platform improvement: Analyzing user experience to further improve our services.
• Relevant communications: Sending offers and updates based on your preferences — you can opt out at any time.

3 Data Protection Methods

66bb uses industry-standard technologies and practices to protect your information. The key elements of our security framework are:

3.1 Encryption

All data transmitted between your browser and our servers is protected by TLS/SSL encryption. This prevents third parties from intercepting or reading your information.

3.2 Access Controls

Only authorized personnel can access your sensitive information, and they are bound by strict confidentiality agreements. All access is logged and reviewed regularly.

3.3 Data Storage

Our servers are maintained in a secure environment. Through regular security audits and vulnerability assessments, we keep our infrastructure up to date at all times.

4 Sharing Information with Third Parties

66bb never sells or rents your personal information. However, in certain circumstances, information may be shared with trusted third parties:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and partner banks to process transactions. These organizations are governed by their own privacy policies.
• Identity verification services: Trusted verification services may be used for KYC (Know Your Customer) checks.
• Technology providers: Technology partners involved in operating the platform only have access to the information required for their work.
• Legal obligations: Where disclosure of information is required to comply with a court order or lawful government directive.

All third-party providers are contractually required to comply with our privacy standards.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 66bb website. Cookies are small text files stored in your browser that help our site operate more effectively.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional cookies: Remember your language preferences and other settings.
• Analytics cookies: Used to analyze site usage and improve our services.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may mean some features of the site do not work properly.

6 Data Retention Period

We retain your information only for as long as necessary. Generally:

• Account information is retained while the account is active and for a defined period after the account is closed.
• Records of financial transactions are retained for as long as required by financial regulations.
• Customer support conversations are retained for a limited period for service quality evaluation.
• Information required to meet legal obligations may be retained for an extended period.

Once the retention period ends, information is securely deleted or anonymized.

7 Your Rights

As a 66bb user, you have certain important rights regarding your personal information:

7.1 Right to Access

You can find out at any time what information we hold about you. Please contact our support team for this.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done from your account settings or by contacting us directly.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations or ongoing transactions.

7.4 Right to Opt Out of Marketing

You can stop receiving our marketing emails or messages at any time. Use the "Unsubscribe" link at the bottom of any email, or let our support team know directly.

7.5 Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at: [email protected]

8 Protection of Minors

66bb is for individuals aged 21 and above only. We do not knowingly collect information from any minor. If it comes to our attention that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

9 International Data Transfers

In some cases, your information may be processed outside Bangladesh for the operation of 66bb. For such transfers, we ensure that:

• Adequate data protection regulations exist in the recipient country.
• Third-party providers are contractually bound to comply with our privacy standards.
• Appropriate security measures are in place for all transfers.

10 Changes to This Policy

66bb reserves the right to update this privacy policy as needed. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after any changes means you have agreed to the updated policy.

The date this policy was last updated is always shown at the top of the page. Contact us to review previous versions.

11 Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We take every complaint seriously and are committed to resolving it as quickly as possible.